Privacy Policy

Privacy Information

Privacy Information

MiCitiNZ will not sell, rent or provide your personal or business information to anyone, for any reason, at anytime, except when directed to by you or with your prior written permission. All data details and transaction information are strictly confidential and MiCitiNZ will not share or disclose member’s information with any other member, Merchant or Service Provider.

  • The Member or cardholder’s information will be collected by MiCitiNZ when a member registers online. This information will be used by MiCitiNZ to provide services relating to the MiCitiNZ programme.
  • When a member makes online payment for their Registration fee; the Service Provider will only capture your name, your bank account details and the amount of the payment.
  • The member will be given a member’s name and password to access online; through this they can make changes or corrections, check their Cash Points balance, promotional materials and newsletter information.
  • If a member is a prize winner in a competition or promotion run by MiCitiNZ programme, the information is disclosed for the sole purpose of enabling notification of the prize winner and/or making arrangements for the receipt of the prize.
  • MiCitiNZ will never send an email asking the member to disclose their member’s name, password, cash points balance or any other personal details.
  • MiCitiNZ is dedicated to keeping your membership details safe and secure from scams and fraud.
  • Information from the database will also be used by MiCitiNZ for marketing purposes, planning, product development and research.
  • A legitimate email from MiCitiNZ will always contain some of your personal details such as your first name, your member’s name and your cash points balance.

Third Party Service

Third Party Service

We may use third party Service Providers to help us improve our online activities. For example, these Service Providers may help us measure the performance of, or visitor activity on, our website. We may permit these Service Providers to use cookies and other technologies to perform these services for us. We do not share any personally identifiable information about our members with these third party Service Providers, and these Service Providers do not collect such information on our behalf.

Eftpos Data Service

Eftpos Data Service

We store logged information on the stores eftpos terminal, cardholder’s (loyalty) card number, including parts of the bank card numbers and the total sales balance transactions data which will be interfaced and filtered into our loyalty programme at the end of each month. We use this information to identify new and registered customers. We will never request or store complete card numbers. We will never request or store card expiry dates or CVS numbers. No MiCitiNZ staff member, user or hacker can retrieve complete eftpos or credit card information from our servers.

Our Terms of Use

Our Terms of Use

Use of the MiCitiNZ service is subject to our Terms of Use. Where there is a difference between this policy and the Terms of Use, the Terms of Use will prevail while all other clauses of the privacy policy will remain valid.

Closing your account

Closing your account

You can stop and close your account at any time with prior written notification. Your account will be closed, in accordance with our Payment Settlement Policy described in the Terms & Conditions. Any outstanding charges, fees, credit and settlement must be paid before the account is completely closed. We will continue to hold your business name, address and other billing information for, at least, a period of 7 years as required by tax and other relevant laws. When you close your account your account will be permanently deleted from our server.

Policy may change

Policy may change

We may make changes, comments, additions and modifications to this policy so that you are aware of what information we use, how we use it, and under what circumstances, if any, we disclose it on our website. Therefore, you should check the revision date regularly to make sure you are up-to-date with any changes in our privacy policy.

Disclose information if required by law

Disclose information if required by law

We will share or disclose your account information when required to by law.

Blogs and Forums contribution

Blogs and Forums contribution

If you choose to contribute or comment on our blogs or forums, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users. We are not responsible for the personally identifiable information or unsolicited messages you choose to submit.

Opt out of communications

Opt out of communications

We will email you, billing information, product information, service updates and regular newsletters. At the bottom of these emails are instructions describing on how you can stop them being sent to you.

Data transferred upon acquisition

Data transferred upon acquisition

We may transfer your account information to another company if MiCitiNZ is acquired by or merged with another company. In this event, we will notify you before information is transferred to the new entity and give you the opportunity to close your account and remove your data prior to it being transferred, if you wish to do so.

Contact Us

Contact Us

If you have questions, comments, concerns or feedback regarding this privacy policy, email MiCitiNZ at This email address is being protected from spambots. You need JavaScript enabled to view it..